Privacy Policy

1. Who we are

Dikachify Global Biz LLC ("Dikachify", "we", "us", "our") is responsible for the personal information we collect and process. We are a limited liability company organized under the laws of the State of Wyoming, with our registered office at 30 N Gould St, Ste R, Sheridan, WY 82801, United States. You can contact us at support@dikachifyglobalbiz.com or by telephone on +1 (520) 504-2085.

2. The personal information we collect

We collect and process the following categories of personal information:

• Contact data: name, email address, telephone number, company or imprint name, and postal address (where you provide it).
• Project data: information you share about your project, including manuscript content, voice-over briefs, and platform metadata.
• Transaction data: invoicing details, payment references, and records of services provided. Payment card details are processed directly by our payment processors and are not stored on our systems.
• Correspondence data: emails, contact form submissions, and notes from telephone or video calls.
• Technical data: limited technical information about your visit to our website, such as IP address, browser type, device type, and pages visited. We use this for security and to improve the site.

3. How we use your personal information

We process your personal information for the following purposes:

• To respond to your enquiry and provide a quote.
• To perform the services you have engaged us to provide.
• To send invoices, accept payment, and manage our financial and tax records.
• To manage our business and improve our services.
• To send you service updates or marketing communications, where you have asked us to or where we are otherwise permitted to do so. You can unsubscribe at any time.
• To comply with our legal and regulatory obligations.

4. Who we share your personal information with

We do not sell your personal information. We may share it with the following categories of third parties where strictly necessary:

• Narrators, sound engineers, editors, and other production contractors engaged to work on your project, on a need-to-know basis;
• Cloud storage, email, file delivery, accounting, and payment service providers under appropriate contractual safeguards;
• Distribution platforms where you have asked us to assist with publishing or delivery;
• Professional advisers (accountants, auditors, legal counsel) under duties of confidentiality;
• Regulatory authorities, law enforcement, and courts where required by law.

5. International transfers

Some of our service providers are based outside the United States. Where we transfer personal information across borders, we put appropriate safeguards in place, including standard contractual clauses or equivalent measures, as applicable.

6. How long we keep your personal information

We keep personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. We typically retain client and project records for six years after the end of our engagement to comply with our record-keeping obligations.

7. Your rights

Depending on where you live, you may have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate personal information;
• request deletion of your personal information in certain circumstances;
• object to or restrict our processing of your personal information;
• request a portable copy of your personal information;
• withdraw your consent at any time, where we rely on consent;
• opt out of marketing communications.

To exercise any of these rights, please contact us at support@dikachifyglobalbiz.com. We aim to respond within 30 days.

8. Security

We use appropriate technical and organizational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These include encrypted file delivery, access controls, secure cloud storage, and staff confidentiality obligations.

9. Cookies

Our website uses only essential cookies required for the site to function. We do not use third-party tracking or advertising cookies. If we add analytics in future, we will update this policy and seek your consent where required.

10. Children

Our services are not directed at children. We do not knowingly collect personal information from anyone under the age of 13.

11. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page, with the "last updated" date at the top.

12. Contact us

If you have any questions about this policy or how we handle your personal information, please contact us at support@dikachifyglobalbiz.com or write to Dikachify Global Biz LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, United States.